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Deepocrates – Terms of Service

Effective Date: September 29, 2025

1. Introduction

Welcome to Deepocrates (“we,” “our,” “us”). Deepocrates is an AI-powered medical information platform designed to support healthcare professionals in accessing evidence-based knowledge efficiently. By accessing or using our services (“Services”), you agree to these Terms of Service (“Terms”). If you do not agree, you may not use Deepocrates.

2. Purpose of the Service

Deepocrates is intended for use by licensed healthcare professionals. The platform provides access to summarized medical literature, PubMed integrations, and AI-generated evidence-based insights. Deepocrates is not a substitute for professional medical judgment. Users remain solely responsible for clinical decisions.

3. Eligibility

  • At least 18 years old
  • A healthcare professional, researcher, or institutional partner
  • Legally allowed to use AI-based medical support tools in your jurisdiction

4. User Accounts

To use our Services, you may be required to register an account. You agree to provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activity occurring under your account.

5. Subscription and Payments

  • Free Plan: Limited daily queries (for evaluation purposes).
  • Paid Plans: Unlimited or tiered access depending on subscription type (Personal, Clinic, Institution).
  • Payment: Handled via trusted third-party providers (e.g., Stripe).
  • Refunds: Unless required by law, payments are non-refundable.

6. Acceptable Use

You agree not to:

  • Misuse the Services or interfere with their operation
  • Use the Services for non-medical or unlawful purposes
  • Attempt to reverse-engineer or extract datasets or models
  • Provide false information about your professional status

7. Service Limitations

Deepocrates provides information based on available sources (PubMed, clinical guidelines, AI models). We cannot guarantee completeness, accuracy, or error-free operation. The Service may occasionally be unavailable due to maintenance or third-party outages.

8. Intellectual Property

All rights, title, and interest in Deepocrates (software, design, content, trademarks) remain with Deepocrates and its licensors. You may not copy, distribute, or modify our intellectual property without permission.

9. Privacy

Your use of the Services is also governed by our Privacy Notice. By using Deepocrates, you consent to the processing of your data in accordance with that policy.

10. Disclaimers

  • Deepocrates does not provide medical advice.
  • The platform is an educational and decision-support tool.
  • Clinical responsibility always rests with the healthcare provider.

11. Limitation of Liability

To the maximum extent permitted by law, Deepocrates and its affiliates shall not be liable for damages resulting from: errors, omissions, or inaccuracies; decisions made based on AI outputs; or service interruptions or technical failures.

12. Termination

We may suspend or terminate access to the Services for violations of these Terms or unlawful use. Users may terminate their subscription at any time.

13. Governing Law; Venue

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by the laws of the Czech Republic, without regard to conflict of law principles. The courts of Prague, Czech Republic shall have exclusive jurisdiction.

14. Contact

Deepocrates, s.r.o., Brno, Czech Republic • info@deepocrates.com

15. Content and Intellectual Property

  • Inputs: You retain all rights to prompts, files, and other data you submit ("Inputs").
  • Outputs: Subject to applicable law, we assign to you our rights, if any, in responses generated for you ("Outputs"). Outputs may be similar to those provided to others.
  • Service IP: We and our licensors retain all rights in the Service, software, models, and brand elements. No rights are granted except as expressly stated.

16. Confidentiality

Each party may receive Confidential Information of the other. The receiving party will use the same degree of care it uses to protect its own confidential information (and no less than reasonable care) to protect the disclosing party's Confidential Information, and will not use or disclose it except as necessary to perform under these Terms or as required by law.

17. Model Training

We do not use your Inputs or Outputs to train models unless you provide explicit, informed opt-in consent. You can manage preferences within the product or by contacting legal@deepocrates.ai.

18. Third-Party Services

The Service may interoperate with third-party services (e.g., payment processors, cloud hosting, literature databases). Your use of third-party services is governed by their terms and privacy policies. We are not responsible for third-party services.

19. Feedback and Beta

  • Feedback: If you provide suggestions or feedback, you grant us a non-exclusive, royalty-free, perpetual license to use it without restriction.
  • Beta: We may offer experimental or beta features. They are provided “as is,” may change or be withdrawn, and may not be covered by support.

20. Export and Anti-Corruption

  • Export: You represent that you are not located in, and will not use the Service in, any restricted jurisdiction and will comply with export and sanctions laws.
  • Compliance: You will comply with applicable anti-bribery and anti-corruption laws.

21. Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

22. Changes to Terms

We may modify these Terms by posting an updated version with a new effective date. Material changes will be communicated through the Service or via email where required by law.

23. Entire Agreement

These Terms constitute the entire agreement between you and Deepocrates regarding the Service and supersede prior or contemporaneous agreements on the subject. If any provision is held invalid, the remaining provisions will remain in full force and effect. No waiver is effective unless in writing.

By using Deepocrates, you confirm that you have read, understood, and agreed to these Terms of Service.